Terms of service

<p><em>Last updated: 8 September 2026</em></p>
<h2>1. Overview</h2>
<p>This website is operated by DeluxeDwell. Throughout the site, the terms "we", "us" and "our" refer to DeluxeDwell. DeluxeDwell offers this website, including all information, tools and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.</p>
<p>By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including the additional terms and policies referenced here and available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.</p>
<p>Please read these Terms carefully before using our website. If you do not agree to all the terms of this agreement, you may not access the website or use any of its services.</p>
<p>Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.</p>
<h2>2. Store terms</h2>
<p>By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence. You may not use our products for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction. A breach of any of these Terms will result in immediate termination of your access to the Service.</p>
<h2>3. Accuracy of information</h2>
<p>We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.</p>
<p>We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.</p>
<h2>4. Products and pricing</h2>
<p>Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service, or any product, without notice.</p>
<p>We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your monitor's display of any colour will be accurate. Dimensions and specifications are listed as supplied to us by the manufacturer.</p>
<p>Products are available while stocks last. We reserve the right to limit the quantities of any products we offer, and to refuse or cancel any order at our sole discretion, including orders that appear to be placed by dealers, resellers or distributors.</p>
<h2>5. Electrical products and installation</h2>
<p>Our fixtures are supplied for standard household mains supply. Any fixture that is hardwired must be installed by a licensed electrician, who will confirm that the fixture is suitable for your supply and your installation before fitting it. We do not provide installation services and we are not liable for loss, damage or injury arising from installation carried out by anyone other than a licensed electrician, or from use of a product other than as intended.</p>
<h2>6. Billing and account information</h2>
<p>We reserve the right to refuse any order you place with us. In the event that we change or cancel an order, we may attempt to notify you by contacting the email address or billing address provided at the time the order was made.</p>
<p>You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.</p>
<h2>7. Shipping, returns and refunds</h2>
<p>Delivery is governed by our Shipping Policy. Returns and refunds are governed by our Refund Policy. Both form part of these Terms.</p>
<h2>8. Third-party links and tools</h2>
<p>Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third-party materials or websites. Please review the third party's policies and practices carefully before you engage in any transaction.</p>
<h2>9. Personal information</h2>
<p>Your submission of personal information through the store is governed by our Privacy Policy.</p>
<h2>10. Errors, inaccuracies and omissions</h2>
<p>Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice, including after you have submitted your order.</p>
<h2>11. Prohibited uses</h2>
<p>In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.</p>
<h2>12. Disclaimer of warranties; limitation of liability</h2>
<p>We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. The Service and all products delivered to you through the Service are, except as expressly stated by us, provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, except those that cannot be excluded under applicable law.</p>
<p>Nothing in these Terms limits or excludes any warranty, right or remedy that applicable consumer protection law provides and that cannot lawfully be limited or excluded. In no case shall DeluxeDwell, our directors, officers, employees, affiliates, agents, contractors, suppliers or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any product procured using the Service, to the fullest extent permitted by law. Where liability cannot be excluded, our liability is limited to the amount you paid for the product concerned.</p>
<h2>13. Indemnification</h2>
<p>You agree to indemnify, defend and hold harmless DeluxeDwell and our affiliates, partners, officers, directors, agents, contractors, suppliers, service providers and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.</p>
<h2>14. Severability</h2>
<p>If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This determination shall not affect the validity and enforceability of any other remaining provisions.</p>
<h2>15. Termination</h2>
<p>The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.</p>
<h2>16. Entire agreement</h2>
<p>These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.</p>
<h2>17. Governing law</h2>
<p>These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Oregon, United States.</p>
<h2>18. Changes to these Terms</h2>
<p>You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.</p>
<h2>19. Contact</h2>
<p>Questions about these Terms should be sent to us at:</p>
<p>DeluxeDwell<br>Portland, Oregon, United States<br><a href="mailto:support@deluxedwell.com">support@deluxedwell.com</a></p>